Thank you for signing up for online ordering! Here is a step-by-step guide to getting online ordering up and running so you can start taking orders today. This setup should only take 5-10 minutes.
PLEASE NOTE: this setup guide assumes that you have your online ordering processing account set up and we have received the account information. If you are unsure if this is complete, please reach out to your merchant services representative or you can contact us.
Step 1 - Learning about online ordering
If you haven't already gotten an overview of the product, here is a handy overview video. It's just over 4 minutes and will answer a lot of basic questions about this feature.
Step 2 - Enabling the online ordering website
To enable your talech online ordering website, you will first need to log in to http://www.talech.com.
For additional details about each setting, click here.
Once you've logged in, navigate to Settings > Website.
You will need to supply a contact email and store hours for your business before enabling the website. To do so, click the link to take you to the corresponding section on 'Business Settings' or click on 'Business Settings' on left column.
Once filled in, you will be able to toggle the 'on' switch for the website. You will then see the link to your website.
Next, choose which categories to show or hide from the website. Switch to 'OFF' to hide a category from the website. If you wish to hide a specific product from a category, you can de-select 'show in online store' off on the product detail screen. Learn more here.
Step 3 - Add a logo and background image (OPTIONAL)
Upload your business logo and a background image to match the branding of your business.
Click on the 'Upload Logo' button to upload a logo. Please upload an image in .jpg, .png, or .gif formats. The logo should be no larger than 800x800.
To upload a background image, click the 'Upload Image' button. Please upload an image in .jpg, .png, or .gif formats. Image restrictions are 1200 x 375px.
Step 4 - Enable Online Ordering
Once the website is enabled, now it's time to start with Online Ordering! Navigate to Settings > Online Ordering to show the settings for Online Ordering.
If you're ready to accept orders, toggle 'Enable Online Ordering' on. If not, no worries.
Step 5 - Choose whether to auto approve orders
If you wish to automatically accept orders, you can enable auto-approve orders.
See our article on Approving and Sending Online Orders.
Step 6 - Set Food preparation time
Food preparation time is how long (on average) for you to prepare an order. When a customer orders, we will show them the estimated ready time of their order as between the current time plus minimum time to current time plus maximum time.
Step 7 - Enable order types
By default, Dine In and Pick Up order options are available. To enable an order type on the website, select at least one payment option (pre-pay online or pay in store).
Additionally, if you have enabled custom order types, these also will appear here.
You also may set a minimum and maximum order amounts per order type.
Step 8 - Set new order notifications (OPTIONAL)
You may also choose to set up an email or SMS notification to whomever will be managing online orders. Data charges may apply.
Step 9 - Custom order messages (OPTIONAL)
If you wish to include a custom message to your customers in the automated emails, you may include them in the fields provided.
Step 10 - Save, refresh and you're done!
Scroll to the top of the page and save your settings. Then click the refresh button and in a few minutes, the site will update with your new settings.