Using the Register in Guest or Kiosk Mode

Guest Mode is a self service register mode that allows customers to create and pay for their own orders without requiring additional employees. This feature can be used for both retail and quick-serve customer accounts.

Guest Mode uses existing categories, products, and modifiers. You can eliminate specific categories or items you do not want offered for self service (such as alcoholic beverages).

To create a Guest Mode profile in talech Register:

	Login as an admin, then navigate to: Back Office > Settings Tap “Guest” on the left side of talech Register Tap the “+” button In the resulting window, enter a Guest Name (ex. Station 1, Self Check Out, etc) Create and confirm a 4 digit PIN (This is used to sign into Guest Mode
Fill in the account name (such as 'Kiosk 2') and 4-digit PIN for signing in. Tap the “Save” button

To edit available Categories in talech Register:

Login as an admin, then navigate to: Back Office > Menu Tap “Categories” at the top of the Menu Edit page Tap on a category you wish to exclude from Guest Mode view Tap “Visible” and select “Hide For Guest"\ Then tap “Save” Repeat as necessary

To edit available Product in talech Register:

1. Login as an admin, then navigate to: Back Office > Menu
2. Search for, or tap a product on the Menu Edit page
3. Tap on “Visible” and select “Hide For Guest”
4. Then tap “Save”
5. Repeat as necessary

To Login to Guest Mode:

1. Sign out to the PIN login screen
2. Enter the 4 digit PIN created for the guest mode profile

To Logout of Guest Mode:

1. Tap the Power Button on the bottom left of the splash screen
2. Enter a Manager or Admin PIN (this prevents customers or employees from signing out)

Disable Guest Mode Register Tutorial:

By default the app will begin with a brief tutorial when a user taps to start an order. This tutorial can be suppressed by turning off the 'Guest Mode Tutorial' setting located in:

Dashboard > Back Office > Settings > Guests

Caveats: Guest Mode currently does not support the following Register functions:

• Products that contain:
• Variations (in app version lower than 4.3)
• Variable Prices (in app version lower than 4.3)
• Bundles (in app version lower than 4.3)
• Gift Payments
• Loyalty Redemptions

Helpful tips:

• Customize your Splash Screen at www.talech.com under Settings > Business Information > “Kiosk Image” (*Image restrictions are 1024 x 768 px | max size 2 megs)
  
  
• Guest Mode will always start on the first Categories “Product” page
• Ensure that all printers are configured properly for Guest Mode
• Customer Printer
• Any Kitchen, Bar, or Expo Printers
• Ensure the correct card reader is configured properly
• Enable “Guided Access” in your iPad settings (Apple's Guided Access Article)