Assign a static IP address to a printer (Star Micronics)

All routers are set to DHCP, this means that the IP address will change periodically. Setting a static IP address is recommended to avoid unexpected printer outages due to the IP address of the printer being changed by the network router.

Before you begin

Be sure you know the correct network range for your router. This information can be found in the routers configuration interface. The default configuration should also be given in the routers documentation.

For the TSP100-series printers, configuration is performed through a command-line based tool called telnet. Other models such as the SP700 are configured using a web browser interface.

WARNING: Improper network settings will cause the printer to be unavailable to the register application. If you are not comfortable changing the settings on your printer or do not have time to troubleshoot if something goes wrong, please utilize an IT professional service.

Assigning the static IP address

1. Obtain the current IP address of the printer. Hold the 'FEED' button while power on the printer for 3-5 seconds. A test-print should print. Locate the IP address under the 'Current IP Parameters Status' section on the print out.

2. Connect to the printer using the correct interface: telnet for the TSP100, web browser for the SP700. For the web browser option you simply go to your browser and type in the IP address obtained above. 

3. Login using the username and password. By default these are:
Username: root
Password: public

4. Edit the IP address to a desired address outside of the DHCP scope of your router. Enter the subnet mask and gateway given in the test-print from step 1 above.

5. Save the setting and reboot the printer.

Please note: Once the configuration has been updated, you will need to update the IP in talech as well. You can do this by tapping the printer under 'Printers' in the register 'Settings' area. Please refer to the help article here for help setting up printers in talech.