Reporting - Quick Books plugin will not find receipts.

If the talech integration tool does not find any receipts at the download stage, follow the steps below to resolve the issue.

Check your login credentials

• Open up Quickbooks and click on company.

• Click on talech integration utility.

• click on settings.

• Click on the Authenticate and wait for an authenticate screen.

• If you receive an error, please re-enter your login credentials in the username and password.

• If you cannot find or have lost your login credentials, please use the forgot my password link to reset your password. https://www.talech.com/#/forgot_password.
• You can also reach out to our support team at support@talech.com, or 888-995-1998.
• Once you have re-entered your credentials and received a success, click on save.
• Retry importing your receipts.

Reinstall the plugin with the latest version

• Click on the link to find the latest version: https://www.talech.com/#!/support/203701715
• Save it on your desktop.
• Close any instances of Quickbooks, including any sync utility.
• Click on start menu and on the search bar.
• Type the word “Uninstall A Program” and click on uninstall a program.

• Then search for “talech QuickBooks Integration”
• Select Talech QuickBooks Integration and click on the Uninstall button.

• Follow the prompts to uninstall the Plugin.
• Once the plugin is uninstalled look for the downloaded QuickBooks Plugin on your desktop or where it was saved.
• Right click and select Extract. (please take note of the extracted location).

• Search for the extracted file. and Right click on Talech QuickBooks integration.
• Select Run as administration.
• Follow the prompts to reinstall the plugin.

• After installation finishes, right click on Quickbooks and run as administrator.
• Click on company then talech Quickbooks integration, then settings.
• Make sure the settings has your login credentials and the items filled in.
• Attempt another import.

If the issue still persists after these steps. Please contact our talech support team for additional support.

888.995.1998 or support@talech.com