Elavon Account Note : This bulk sending service isn’t available to Elavon customers at the moment. For bulk email services, please contact your Elavon account representative. Elavon offers its own suite of services for this feature within Fanfare loyalty.
To send a campaign, Click on "Campaigns" from the Customers tab.
Step 1: Add Campaign details
Select the type of campaign you'd like to send - regular or discount.
Regular Campaigns are typically used for general announcements and messages.
Discount campaigns can be used to create sales, offers or promotions. An offer code is sent in each email and talech will track the number of times times has that offer been redeemed and the total sales it drove.
Enter additional details such as Campaign Name, From Name, Reply-To Address and Subject email.
The Reply to Address is optional. Add an email address here if you want email responses from customers sent to a specific email.
Enter a discount value, select your discount type and the start and end date of the campaign. The campaign discount can only be redeemed during the start and end of the campaign.
You can also select the categories that are eligible for this discount.
Step 2: Select recipients
You can send this campaign to all customers or filter based on average spend, number of visits or days since they last visited your store. You can also manually select the customers you want to receive this campaign.
Step 3: Choose template
The template editor allows you to customize many parts of your email including the background and header color. You can also add your own custom image or choose one of the pre-defined images.
Once you have finalized your template, confirm the campaign details & recipients before hitting Send.
Click on the Campaign in the campaign list to view its details. You can see details such as the number of email sends and opens. If your campaign is a discount campaign, you can also view redemptions, Net Revenues and total value of discounts redeemed.