talech Customer Loyalty Program

 Introduction: This article will guide you through setting up your talech Customer Loyalty Program with your talech register.

Before you get started, make sure that you have the following: 

• You have talech Customer Loyalty enabled on your talech account. 
• You have your email address and password to log into talech.com

Overview: If you wish to offer a range of discounts to Loyal Customers, talech offers you the ability to set multiple thresholds customers can achieve. A reward threshold can be a dollar amount or a percentage of an order.

Requirements: 

Setting up a Loyalty Program

Step by Step Instructions from talech Register.

Step 1: From the Dashboard, tap on "Back office" then "Settings".

Step 2: Select "Loyalty" on the left and toggle the "Loyalty Program" button On.

Step 3: Fill the "Loyalty Campaign Name" in with the description you'd like. 

Step 4: Tap on "Campaign Type" to choose what the discounts will be based on :

• Number of Visits (1 Visit = 1 Point)
• Amount Spent ($1.00 = 1 Point)
• or Reward Pool  (Example: If you set 1 Point = .25, then a customer spending $8 will get 8 x .25 which totals 2 Points. ) 

Step 5: Select "Rewards" to add the reward values available to your customers. Then Tap on the "+" button to add a new reward. Be sure to select Save to complete Rewards.

NOTE: This is where you'll fill in the name, points needed for redemption, the reward type, and redemption value. Then tap on the folder with the down arrow to save. 

Advanced Settings

Enrolling Customer in Loyalty for Rewards

To have a customer take part in the Loyalty program, enroll them during checkout. See step by step instructions below. 

Step 1: Tap on the "Customer Name" field to fill in their name. Tap on "Add Customer" to fill in their info.

Step 2: After filling in their contact info, tap on the "Loyalty" tab at the top and then tap on "Join". 

Selecting the Redemption for the Customer

Step 1: You'll see a customer's redemption eligibility when their name is added to an order and they start payment.

After adding their name and pressing "Pay" for the order, it will display total points and any available offers to Redeem.

Step 2: To process a redemption for a customer, tap on the "Redeem" button for the offer they'd like. After selecting it, the redemption is applied to the order.

NOTE: You can also order loyalty cards for the talech loyalty program from Plastic Printers.  You may order cards directly from them at http://www.plasticprinters.com/talech  .