No Host connection or not obtaining an IP address can occur for many reasons. Some common causes of the issue are:
- The printer is not physically connected to the network.
- An ethernet cable or network device is defective.
- The network is having trouble communicating with the printer due to configuration issues.
The troubleshooting steps below apply to the following printer models:
Printer model |
Network Issue Behavior |
Star Micronics TSP100 |
Ready light blinks and prints a receipt with the words “No Host Connection.” |
Star Micronics SP700 |
The ready light and error light blink simultaneously. |
Epson TM-T20-ii |
Prints a receipt with an IP address of 192.168.192.168 and DHCP shows No Server. |
Epson TM-U220B |
Prints a receipt with an IP address of 192.168.192.168 and DHCP shows No Server. |
Epson TM-L90 |
Hold down button on the back of the printer next to the ethernet port for 3 seconds. |
Epson TM-T88V-i |
Prints a receipt with the word “DHCP client start. Please wait until IP address is printed.” |
Recommended Troubleshooting steps:
- Power the printer off/on to refresh the printer’s network info.
- Ensure all network devices such as modems, router and switches are powered on.
- Check the ethernet cable between the printer and network router for any damage or loose connection.
- If possible, try swapping the Ethernet cable with a known-good cable or temporarily install the printer where another printer is already working properly.
- If the issue affects multiple printers or the printer is detected by talech and will not test-print in the register application, consult with an IT professional to ensure the network is configured properly
Comments
0 comments
Article is closed for comments.