Using Gift Cards

talech offers a few gift card solutions: Fanfare, Synergy Inc, and talech Gift Cards.  Regardless of your provider, this guide will walk you through how to use your gift cards within the register: creating a gift card, selling and activating cards and checking gift card balances.  

Please note: 

• Fanfare gift cards are available to Elavon (U.S.) customers
• Synergy gift cards are available for Non-Elavon customers (US only)
• talech gift cards are available for non-Elavon customers in US and EU/UK

ALSO NOTE: If your current credit card reader is a Miura or Ingenico semi-integrated or non-integrated EMV-compatible reader, you may be required to purchase a secondary card reader such as the iDynamo as some EMV readers are not compatible with the mag-stripe implementation of private gift card programs such as those mentioned above.

To sell gift cards, you will need to create a gift card product which is different from a regular product.

Jump to:

• Creating gift card products
• Selling & activating gift cards
• Applying gift card payments
• Checking gift card balances

Creating gift card products:

1. From the register, go to Dashboard > Back Office > Menu
2. Select Products and tap the + button (top right area)
3. Tap Create a Gift Card.
4. Enter a name and enter a dollar amount or leave it blank for a variable amount. Then select a category.
5. Tap the Save Folder in the top right corner.

Selling & activating gift cards:

• From the Register view, find the gift card product and tap on it.
• Once the gift card is added, follow the regular order flow per usual.
• Once the order is closed, a window prompt will ask you to activate the card by swiping it through the reader or manually entering the card's number. 
  

Applying gift card payments:

1. From the payment view, tap on Gift.
2. Enter the amount being paid.
3. Swipe or manually enter the card's number. 

Checking gift card balances:

1. From the Dashboard view, go to Back Office > Gift Cards
2. Tap Check Balance and swipe the card. You can also enter the card's number and tap the blue Check Balance button next to the number field.