This article will guide you through on How to Void an Item from talech register
If an items is sent to the kitchen by mistake, or the customer receives an incorrect item that needs to be removed from their bill, the item can be voided from the ticket.
How to Void an Item: Swipe left on the item within the order field.
Being able to Void an item will vary due to the permissions from employee to employee. If the Void permission is Not enabled, the void will Require a Manager/Admin PIN or Swipe Card.
Next, Select a Reason for Void and enter any additional notes, if necessary.
Every Void is recording in talech. The Void report will provide the following below:
- Employee initiating the Void
- Manager approving the Void
- Time/Date Void occurred
- Item being Void
- Dollar Amount value of the Voided item