The Poynt terminal can be connected via Wi-Fi and Ethernet via the dock. Note: If using Ethernet, please do not remove the terminal from the dock as this breaks the network connection. talech recommends using Wi-Fi whenever possible.
For specific requirements for your network and recommended best practices, please review our Network Requirements page in this help center.
Note: When you turn your device on for the first time, it will automatically prompt you to connect to WiFi. To adjust your WiFi settings simply go to the Home screen and swipe down from the top of the screen.
Pull down the navbar from the top of the screen
Select the WiFi button
Tap on your WiFi name
The WiFi connection you select must be secure to be able to process payments. This means that it must be a WPA or WPA2 network and password protected.