If an employee does not have permission to process a void, discount, or return; it will require an approval from an authorized employee. (Manager, Admin, Store Owner, etc)
Manager overrides can be performed via PIN entry or Swipe Card (if supported).
The process is the same for all override situations:
- The employee will tap the Return, Discount, or swipe an item to Void (Restaurant)
- A PIN screen will pop-up for the manager to enter their PIN or swipe their card for approval
- The employee can then proceed to process the transactions as needed