The Receipt Option Display setting controls how the Customer Receipt prints after a sale. This setting can be found by going to Back Office > Settings > Receipt > Receipt Options Display.
There are three options to choose from:
|Prompt for Options||This is the default behavior. After payment, a screen will appear asking to Email, Print, or Skip the customer receipt|
|Always Print||After payment, the customer receipt is automatically printed and the user is returned to the Register|
|Never Print||After payment, the user is returned directly to the register|
Note: In Version 4.6.6, if Change Due needs to be given back to the customer, the Always and Never Print settings will be ignored and the Change Due will prompt normally.
Previous versions will not show the Change Due screen.
Credit Card Payments
There are some interactions where the customer receipt will, or will not, print due to certain settings requiring a customer signature. Such examples include, Show Tip Line on Credit Card Receipt and Skip Signature under a certain $ amount. Use the table below to see the expected behavior when a customer signature is required.
|Sign On Device||Sign on Paper, Print Merchant Copy||Sign on Paper, Print Merchant and Customer Copy|
|Prompt for Options||Prompt for Options||Prompt for Options, print Merchant Copy||Prompt for Options, Print Merchant and Customer Copy|
|Always Print||Print Customer Copy||Print Merchant Copy, Print Customer Copy||Print Merchant Copy, Print Customer Copy|
|Never Print||Don't Print Copy||Print Merchant Copy||Print Merchant Copy, Print Customer Copy|