The Receipt Option Display setting controls how the Customer Receipt prints after a sale. This setting can be found by going to Back Office > Settings > Receipt > Receipt Options Display.
There are three options to choose from:
|Prompt for Options||This is the default behavior. After payment, a screen will appear asking to Email, Print, or Skip the customer receipt|
|Always Print||After payment, the customer receipt is automatically printed and the user is returned to the Register|
|Never Print||After payment, the user is returned directly to the register|
Note: If Always Print or Never Print is enabled, there will no longer be a screen showing the Change Due for cash transactions.
Credit Card Payments
There are some interactions where the customer receipt will, or will not, print/ This is due to certain settings requiring a customer signature. Such examples include, Show Tip Line on Credit Card Receipt and Skip Signature under a certain $ amount. Use the table below to see the expected behavior when a customer signature is required.
|Sign On Device||Sign on Paper, Print Merchant Copy||Sign on Paper, Print Merchant and Customer Copy|
|Prompt for Options||Prompt for Options||Prompt for Options, print Merchant Copy||Prompt for Options, Print Merchant and Customer Copy|
|Always Print||Print Customer Copy||Print Merchant Copy, Print Customer Copy||Print Merchant Copy, Print Customer Copy|
|Never Print||Don't Print Copy||Print Merchant Copy||Print Merchant Copy, Print Customer Copy|