- Make sure the reader is plugged into a charger. A blue light should be flashing by the power button to indicate the reader is in pairing mode.
Note: If it is not blinking already, press pairing button so the light flashes blue
2. Log into your talech register, go to back office then settings to ensure IMS is selected as the card reader.
3. Go back to Back Office, then Dashboard and access the Register. Create test order -> Press Pay
Note: If this step did not work please follow the troubleshooting steps below.
Go to: Back Office > General Settings > Payment "verify that a terminal ID is assigned.
Note: Selection does not matter, as long as at least one is assigned.
4. Select Credit -> Start Payment -> Select RP457c reader (Ensure serial number appearing on this screen matches what is on the card reader sticker)
Once the correct card reader is selected the register will prompt for the card to be inserted/tapped/swiped.
Note : When settling at the end of the day, the card reader has to be currently paired.