This article will take you through the set up of your RP457c Card Reader for use with your talech Register. Next, follow the step by step instructions below.
Step 1: Make sure the RP457c is plugged into a charger. A blue light should be flashing by the Power button to indicate the reader is in pairing mode.
Note: If it is not blinking already, press the pairing button so the light flashes blue
Step 2: Log into your talech register, Go to Back Office then Settings. Ensure IMS is selected as the Card Reader.
Step 3: From your Dashboard access the Register to create a test order -> Press Pay
Note: If this step did not work please follow the troubleshooting steps below.
a: Switch to another reader in the Back Office of talech Register.
(Back Office > General Settings > Card Reader)
b: Complete a Store logout
c: Turn off Bluetooth in the iOS settings
d: Open the iOS Settings > General > About > Name > change the iPad name to something completely different
e: Turn Bluetooth back on
f: Force close all apps
g: Open up talech > log back in
h Ensure the reader is flashing and in pairing mode
i: Select the RP457 reader again in the back office
j: Go back one page and ensure a Terminal ID is selected under the "Payment" section
Step 4: Select Credit -> Start Payment -> Select RP457c reader (Ensure the Serial Number appearing on the talech register screen matches what is on the RP457c sticker)
Once the correct card reader is selected the register will prompt for the card to be inserted/tapped/swiped.
Note: When settling at the end of the day, the card reader has to be currently paired.