This article will provide guidance on How to Process a Return and Refund in talech Mobile.
Return Option allows you to:
- Complete a Return
- Or Processing a Refund on a Return
Refund Option allows you to:
- Change Payment Method
- Add/Delete items in an order
- Or to Correct a Closed order
How to process a Return |
This article will provide step by step instructions on how to process a return. Step by Step Instructions:Step 1: Sign-in to talech Mobile and Select Orders Step 2: There will be a list of closed transactions, select the order that you want to return. Step 3: Select Return at the bottom of the screen Step 4: Put a check mark next to the item(s) that needs to be returned. Step 5: You will then see a refund button to proceed with the return. |
How to process a Refund | ||
As a merchant you have an option to issue a refund on a transaction. Below are step by step instructions on “How to process a Refund” on an order. Step by Step Instructions:Step 1: Sign-in to talech Mobile and Select Orders Step 2: There will be a list of closed transactions, select the order that you want to refund Step 3: Confirm the refund amount by pressing the Refund button again. Step 4: Confirmation of refund success appears on the next screen, as well as having an option to provide a receipt to the customer.
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