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Moby M70, M100, and M120 Setup and talech Register Installation

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Maegan T
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 Moby Overview:

Moby is a full featured Android tablet Point of Sale solution that accepts all payment types and supports a wide range of merchants needs and used cases. 

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About Moby Tablet

 Barcode scanner: 

Barcodes can be scanned via the Moby built-in camera.

Also, external scanner options are applicable with the Moby Smart Stand. Please see this article for specific scanner options - Moby Scanners details HERE.

Bluetooth Devices: 

For printers, we recommend utilizing a Network Driven Printer or a USB Printer with a Moby Smart stand setup.

Gift Cards 

At this time Gift Card utilization in talech is manual entry only, swipe is not available for Moby Devices.

Kiosk Mode: 

Kiosk Mode (Guest Mode) is NOT available on the Moby at this time.  

Transactions:  

Moby currently does NOT support debit pin transactions.

Moby Smart Stand Setup

To complete a Moby Smart Stand Setup Click HERE to follow a Step by Step guide.

 

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Moby will have a new USB printer that will work with Moby only (excluding the c150).

    • Printer model is TSP650 USB interface (TSP654IIU)

 Take the USB 654, plug it into the Moby Smart Stand via USB and select “auto detect Star". If you remove the device (Moby from the smart stand) I believe you need to reconnect the printer again though. This printer does NOT function with the Moby C150

Setup your New Moby M70, M100, or M120

This guide will walk you through the initial setup of your Moby Device. This article applies to Moby "

  • M70
  • M100
  • M120

NOTE: Before setup, make sure that you have plugged in and fully charged your New Moby Tablet to avoid any setup interruptions or issues.

Step by Step Instructions: 

Step 1: Power on your moby by pressing and holding the power button for 5 seconds.

During the moby's power on the phase you will see an Ingenico screen for a period of ~2 min

Step 2:  Select Get Started from the Welcome Screen.

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Step 3: On the next screen select "Set up as New" 

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Step 4: Connect to your network connection.

  • Wifi 
  • Ethernet (C150 or Smart Stand)

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Note: After your network is connected, your Moby Tablet will search for updates and configure settings.

Step 5:  Sign in to your Google Account (Optional) 

To skip Sign in to Google Account > Press skip > Confirm skip

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Step 6: Scroll down and confirm Google Services by selecting Next.

Step 7: Name your Moby Device.

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Step 8: Next, you to create a passcode to log in to the Moby Device (optional) 

To skip creating a passcode, select the Not Now, then press skip to confirm no passcode.

*Note, this passcode is not the same as your talech register pin or password

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Step 9:  Select "Set-up Later" to continue.

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Now you will be on your Moby home screen, click on "Got It" to complete setup. Now you can continue to the next section to install the talech Register. 

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How to install talech Register on Moby M70, M00, and M120

NOTE: Ensure your Moby Device has an active Internet Connection to download the talech App. This is typically completed during the initial Moby setup.

To connect to your Wi-Fi follow the Step by Step instructions below.

Step 1. Go to Settings > Wi-Fi > Select your Network > Enter Password (if required)

Step 2. You will need to follow the instructions below to allow Installation from Unknown Sources.

Go to Settings > App & Notifications > Advanced> Special apps access > Install Unknown apps. Toggle this setting ON. There will be a warning message that prompts, press OK to continue.

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Download & Install the talech register

Step 1. Launch the Chrome 14293018-F2B2-4E51-9B0F-3A97F91126A3_4_5005_c.jpeg Browser app on the Moby Device and visit the links below. 

Important Note: The install links are Case Sensitive, ensure you type or copy/paste as it is shown below.

(Tap the Blue Download Now button)

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Step 2. Go to your Downloads app and Tap on Register.apk and press Install when prompted.

Note: The download may take up to 30 seconds or so. If the install prompt is not appearing, the APK may still be downloading.

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Step 3. After successful installation, press the Open button to launch the talech app. Additionally, a new talech register icon will appear in your app drawer. Tap the talech register 64443D09-A6A0-4ECF-9637-67A249418076_4_5005_c.jpeg icon to launch the talech app.

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Allow App Permissions

After installing the talech Register Application for the first time. There will multiple prompts that are required to run the application effectively. The Register requires access to the following permissions:

  • SMS
  • Phone
  • Microphone
  • Storage
  • Location

Allowing Access

The above can be enabled through Moby's settings. To do so, follow these steps

Step 1. Find the Settings application on the Moby Device (this is outside of the talech Register application).

Step 2. Select Apps & Notification

Step 3. Locate and Select Register "talech"

Step 4. Choose Permissions

Step 5. Enable Location, Microphone, Phone, SMS, and Storage by tapping the Grey slider on the right-hand side. If the slider is green, then it is already enabled. 

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After enabling permissions, press the Back Button in the top left corner. For the new permissions to take effect, press Force Stop in the top right corner.

The next time you open the app, the permissions have been activated. 

 

Enabling USB Permissions

*Note: USB permissions MUST be enabled as *default* for your card reader to function properly over time.

Follow these instructions to enable the USB permissions. This happens upon detecting the card reader for the first time:

Step 1. From the talech dashboard, go into the register tab.

Step 2. Select any product to start the order.

Step 3. Select pay on the bottom right side of the screen. Then select Credit and Start Payment.

Step 4. Upon detecting the card reader for the first time. You will be asked to enable USB permissions.

Step 5. Select "Use by default" and then hit OK.

Step 6. It should now be able to detect the reader and display the message "insert, swipe or tap".

Step 7. If this displays with no issue, then you can cancel the payment and delete the order. If you have any issues see the note below.

If you receive an error or the card reader detection is stuck spinning for over 60 seconds. Go into your moby settings and go to "apps and notifications" then "register". Once in the register settings, select Force Stop then go back to the register app and try another payment. If you still continue to have the issue please give a call to our support line at 888-995-1998

 

 

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