Moby C150 Setup and talech Register Installation

Please be aware of the following limitation of the Moby Device. 

Bluetooth Devices: At this time Bluetooth Devices are not supported on the Moby. For printers, we recommend a Network Driven Printer, and to utilize the built-in printer as the customer receipt printer.

Gift Cards: At this time Gift Card utilization in talech is manual entry only, swipe is not available for Moby Devices.

Kiosk Mode: Kiosk Mode (Guest Mode) is not available on the Moby Devices at this time.  

Transactions:  Moby currently does NOT support Debit pin transactions.

Customer Facing Display: Customer Facing Display is for display purposes only. It is not touch-enabled and cannot be used for customer signatures.

Printer: You must use thermal receipt paper for the printer. If your printer is printing blank paper, test the paper itself by scratching it with a coin or fingernail. If it does not turn dark where you scratch, then it is not thermal paper.

Paper Roll Specifications: 

• Width: 80mm
• Thickness: 80µm
• Diameter: 80mm
• Paper Type: Thermal

 Installing Paper Roll 

Note: The carbonized layer of the paper roll should follow the way shown below: 

Step 1: Pull the buckle of the paper roll cover

Step 2: Insert the paper roll in the compartment 

Step 3: Pull the paper up to the top of the terminal, maintain the paper and close the cover.

Step 4: Press simultaneously on both upper corners of the paper flap until it clips into position. 

Step 5: Press both sides of the cover at the same time with both hands. Make sure that both sides of the cover are buttoned. 

 Connect Cables

Step 1: Connect LAN cable to the router (LAN connection is recommended but optional)

Step 2: The cash drawer cable connects to the cash drawer port

Step 3: Connect the power cable to your AC socket 

 Power ON

The terminal has four physical keys in total. They are placed at the lower right corner of the Main Screen. The function of the buttons is displayed on the screen.

• Power Button: To turn on/off the terminal (press for some seconds) and lock/unlock the screen (press in a short time).
• Volume Keys: To adjust system volume.
• Cash Drawer button: To open the cash drawer quickly. The access right to the drawer is controlled by software.

This guide will walk you through the initial setup of your Moby C150 Device. 

NOTE: Before setup, make sure that you have plugged in and fully charged your New Moby Tablet to avoid any setup interruptions or issues.

Step by Step Instructions: 

Step 1: Power on your moby by pressing and holding the power button for 5 seconds.

• During the moby's power on the phase you will see an Ingenico screen for a period of ~2 min

Step 2:  Select Get Started from the Welcome Screen.

Step 3: On the next screen select "Set up as New" 

Step 4: Connect to your network connection.

• Wifi 
• Ethernet (C150 or Smart Stand)

Note: After your network is connected, your Moby Tablet will search for updates and configure settings.

Step 5:  Sign in to your Google Account (Optional) 

To skip Sign in to Google Account > Press skip > Confirm skip

Step 6: Scroll down and confirm Google Services by selecting Next.

Step 7: Name your Moby Device.

Step 8: Next, you to create a passcode to log in to the Moby Device (optional) 

To skip creating a passcode, select the Not Now, then press skip to confirm no passcode.

*Note, this passcode is not the same as your talech register pin or password

Step 9:  Select "Set-up Later" to continue.

Now you will be on your Moby home screen, click on "Got It" to complete setup. Now you can continue to the next section to install the talech Register. 

Make sure that your Moby has an active Internet Connection to download the talech Register App. This is typically completed during the initial Moby Setup.

To connect to your WiFi follow the Step by Step instructions below. 

Step 1. Go to Settings > WiFi > Select your Network > Enter Password (if required)

To Allow Installation from Unknown Apps follows the instructions below.

Step 2. Go to Settings > Apps & Notifications > Chrome > Install Unknown Apps > Enable "Allow from this Source"

The screenshot below to reference.

Download & Install the talech register

In this section of the article, you can follow the Step by Step Instructions on "How to install talech register onto your Moby Device.

Step 1. Launch the Chrome Browser   on the Moby Device then reference the relevant link to complete the talech Register installation.

Step 2.  talech register installation links below:

Important Note: The install links are Case Sensitive, ensure you type or copy/paste as it is shown below.

• • • talech direct or IMS gateway customers:
      •  https://talech-downloads.talech.com/ingenico/register.apk
    • Elavon customers: 
      • https://www.talech.com/download/moby

Allow App Permissions

After installing the talech Register Application for the first time. There will multiple prompts that are required to run the application effectively. The Register requires access to the following permissions:

• SMS
• Phone
• Microphone
• Storage
• Location

Allowing Access

The above can be enabled through Moby's settings. To do so, follow these steps

Step 1. Find the Settings application on the Moby Device (this is outside of the talech Register application).

Step 2. Select Apps & Notification

Step 3. Locate and Select Register "talech"

Step 4. Choose Permissions

Step 5. Enable Location, Microphone, Phone, SMS, and Storage by tapping the Grey slider on the right-hand side. If the slider is green, then it is already enabled. 

After enabling the following permissions, press the Back button in the top left corner. For the new permissions to take effect, press Force Stop in the top right corner. The next time you open the app, the permissions have been activated. 

Enabling USB Permissions

*Note: USB permissions MUST be enabled as *default* for your card reader to function properly over time.

Follow these instructions to enable the USB permissions. This happens upon detecting the card reader for the first time:

Step 1. From the talech dashboard, go into the register tab.

Step 2. Select any product to start the order.

Step 3. Select pay on the bottom right side of the screen. Then select Credit and Start Payment.

Step 4. Upon detecting the card reader for the first time. You will be asked to enable USB permissions.

Step 5. Select "Use by default" and then hit OK.

Step 6. It should now be able to detect the reader and display the message "insert, swipe or tap".

Step 7. If this displays with no issue, then you can cancel the payment and delete the order. If you have any issues see the note below.

If you receive an error or the card reader detection is stuck spinning for over 60 seconds. Go into your moby settings and go to "apps and notifications" then "register". Once in the register settings, select Force Stop then go back to the register app and try another payment. If you still continue to have the issue please give a call to our support line at 888-995-1998.