Introduction: This article will guide you through creating Gift Cards, for use with your talech register system, and how they can be used.
Overview: talech offers a few gift card solutions: Fanfare, Synergy Inc, and talech Gift Cards.
Regardless of your provider, this guide will walk you through how to use your gift cards within the talech register: Creating a Gift Card, Selling / Activating Cards and checking Gift Card balances.
- Fanfare Gift Cards are available to Elavon (U.S.) Customers
- Synergy Gift Cards are available for Non-Elavon customers (US only)
- talech Gift Cards are available for non-Elavon customers in US and EU/UK
Important Note: If your current Credit Card reader is a Miura or Ingenico semi-integrated or non-integrated EMV-compatible reader, you may be required to purchase a secondary card reader such as the iDynamo as some EMV readers are not compatible with the mag-stripe implementation of private gift card programs such as those mentioned above.
To sell gift cards, you will need to create a Gift Card product which is different from a regular product.
Table of Contents:
- How to Create Gift Cards
- How to Activate and Apply Gift Cards
- Accepting Gift Card Payments for Online Orders
- Checking Gift Card Balances
- Selling E-GIft Cards Online
Important Note: Selling Gift Cards Online is ONLY available for talech Gift Card Users.
How to Create Gift Cards
Follow the Step by Step instructions on How to Create Gift Cards.
Step 1: From the talech register, go to Dashboard > Back Office > Menu
Step 2: Select Products and tap the + button (top right)
Step 3: Tap Create a Gift Card.
Step 4: Enter a Name and enter a Dollar Amount or leave it blank for a variable amount. Then select a Category.
Step 5: Tap the Save Folder in the top right corner.
How to Activate and Apply Gift Card
Activating a Gift Card:
Step 1: From the talech register view, find the Gift Card product and tap on it.
Step 2: Once the Gift Card is added, follow the regular order flow per usual.
Step 3: Once the order is closed, a window prompt will ask you to activate the card by swiping it through the reader or manually entering the card's number.
Applying Gift Card Payments:
Step 1: From the payment view, tap on Gift.
Step 2: Enter the amount being paid.
Step 3: Swipe or manually enter the card's number.
|Accepting Gift Cards for Online Orders|
Your Customers now have the ability to use talech Gift cards for Online Orders. Below is an image showing the customer experience for using talech gift cards for Online Orders.
Important to Know:
The Customer enters Gift Card Number in Gift Card Box
talech checks the Gift Card and applies it to the order
|How to check your Gift Card Balance|
Follow the Instructions below on How customers can check your Gift Card balance.
|Selling E-Gift Cards Online (Only Available for talech Gift Card Users)|
This section will walk you through on "How to Set up for Selling Gifts on your website. As well as providing instructions on How your customers will purchase Gift Cards from your website.
Step by Step Instructions:
Step 1: Ensure you are logged into talech.com
Step 2: Select Settings
Step 3: Choose Gift Cards
Step 4: Toggle ON "Selling Gift Cards Online
Step 5: Fill out the following sections: (Optional)
Step 6: Upload your Custom Design for Gift Card Image and Wallet Image of your choice
Step 7: Fill out Business Details
Step 8: Ensure to Select Save
Guidance on how your customer(s) will be able to purchase E-Gift Cards from your website.
Customers will navigate to your website and from the top of the web page is an option to Purchase Gift Cards as well as Check balances.
Your customers have the option Customize their Gift Card purchase.
Ensure your customer selects Checkout once they have completed the process.