This article will provide guidance on How you can complete a full payment refund on an Invoice from talech Mobile.
How to complete a full item Refund on an Invoice:
Follow the step-by-step instructions below.
Step 1: Select Invoices from the Dashboard of talech Mobile.
Step 2: Locate and Select the Invoice by using the scrolling tab bar for Invoice Options, or using the search option.
Step 3: From the specific Invoice Select the at the top right for more options.
Step 4: Select Refund Payment
- Payment Refund: The customer will receive a payment refund in the original payment method. The Invoice is back to outstanding or overdue and can be paid again.
Once you have completed the Refund Payment you will see a banner on the Invoice indicating a refund has been issued. See an example below.
To review additional talech Mobile Invoice Support Articles: Click Here