This guide covers the setup of the Lane 3000, and tips to prevent some common errors you might experience with the device.
The Lane 3000 is a Networked payment device currently available for Elavon Customers Only. The Lane 3000 supports all payment types including EMV Contact, EMV Contactless, Magstripe, and Contactless (e.g. Apple Pay, Android Pay) payment methods.
Before you Begin
Important to know:
- Lane 3000 is used in Ethernet (Network) mode if connected to an iOS Device. Currently, the only supported Android device that it can connect to via the USB Type-A port is the Moby70, 100,120 from the Smart Stand.
- Each iPad must use its own Card Reader if it is intended to take card payments. Lane 3000 cannot be used with multiple iPads.
Note: If your Lane 3000 is operated in EMV-Enabled mode, you should also have PIN debit enabled on your Merchant Services account.
The Lane 3000 will default to PIN debit for supported cards with the Interlink or Maestro logo on the card when the reader is operated in EMV-Enabled mode.
There are no configurable options that change the workflow programmed in the reader by your processor at this time.
Please review our Network Requirements article for more information on minimum Network speed.
- Along with our minimum Network speed requirements, talech recommends installing your Point-of-Sale equipment on its own Network, separate from the rest of your businesses. This is easily and economically accomplished by using a single router, connected in series to your ISP-provided gateway.
This is also recommended as most ISP-provided gateway/routers have been known to have local Network connectivity issues while aftermarket routers do not usually suffer from this problem.
Lane 3000 Out of the Box:
First, unbox and verify the required components are present:
- Lane 3000
- 1 Power supply
- 1 "Magic Box"
- 1 Ethernet cable
Note: The Magic Box is used to merge the ethernet and power supply cords into a single cable that connects to the underside of the Lane 3000 reader.
* If No ethernet cord is included in the box, any Cat5, Cat5e, or Cat6 straight-through (NOT crossover) ethernet cable may be used. Likewise, a longer or shorter cable may be used in place of the included cable where needed.
Connection Setup:
- Insert the Ethernet cable and power supply cable into the magic box.
- Insert and fasten the square connector from the magic box to Lane 3000
Initial Configuration:
The Lane 3000 should be configured to obtain an IP address on the network which in-turn is entered into the talech register so that the application can communicate with the reader. Once the reader is verified to be working, talech recommends setting a static IP address to prevent potential loss of connectivity to the reader if the IP address ever changes (which happens regularly when the reader is configured with DHCP.
Lane 3000 Setup Outline: |
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This section provides a Setup Outline you will follow for Lane 3000.
Before you begin the Setup process ensure the Lane 3000 is connected to the Network via an Ethernet cable and turned ON. Wait for the card reader to be on the Welcome Screen, then continue to the next section "How to Configuring Ethernet Connection".
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Ethernet Connection: |
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This section is going to provide step-by-step instructions to Configure your Ethernet Connection. Step 1: From the Welcome screen, press 0001 to go to Admin Menu Step 2: Select Communication Type then Press the Step 3: Then, Select Ethernet, and Press the
Step 4: Next, Press the
Step 5: Choose Yes, then Press the |
IP Parameters: |
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This section is going to provide step-by-step instructions to Configure your IP Parameters. Step 1: From the Welcome screen, press 0001 to go to Admin Menu Step 2: Select Ethernet Parameters then Press the
Step 3: Then, Select IP Configuration and Press the Step 4: Select DHCP Activation Press the
Step 5: Press the Step 6: Choose Connection Type then Press the Step 7: Select Server and Press the Step 8: Select the Step 9: From the menu, Select Port then Press the Step 10: Enter 12000 for the Port Number and then Press the Press the
Note: The card reader will then reboot. Wait until you see the Welcome screen to continue. |
SSL Mode: |
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Upon initialization, the card reader may reboot for the required Commerce SDK update providing the required device files. This may not occur during the bootup process which is normal. Below follow the instructions on How to Enable SSL. Step 1: Unplug then Re-Plug the Power source to restart the device. Step 2: Several screens appear as the device boots up. When the Welcome screen appears, press 0, 0, 0, 1 to go to the Menu settings. Step 3: Select Ethernet Parameters and Press the Step 4: Select SSL Mode Press the
Step 5: Select 3-TLS v1.2 and Press the
Step 6: Press the
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USB Connection: |
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Important Note: This section is going to walk you through "How to Configure to USB Connection" on your Lane 3000 Card Reader. Step 1: From the Welcome screen, press 0001 to go to Admin Menu Step 2: Select Communication Type then Press the Step 3: Then, Select USB_CDC, and Press the
Step 4: Next, Press the
Step 5: Choose Yes, then Press the |
talech Register on Lane 3000 |
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This section is going to walk you through "How to Configure to USB Connection" on your Lane 3000 Card Reader. Step 1: From the Welcome Screen press 0000 and wait for the unified payments platform screen to show. Step 2: Scroll down to the bottom of the list write down the IP Address as it will need to be added into the talech register. Step 3: From the Unified Payment Platform ensure the following is correct.
Step 4: From talech Registers Dashboard go to: Back Office > Card Readers > Select Lane 3000 Below the list of card readers, 2 new fields will appear:
Configure the reader's IP address and port number to match the IP found during bootup and the port number (12000) selected previously.
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