An essential component of managing invoices is the refund/return process, on talech's invoice feature you can manage this with a few simple clicks.
1. Log in to talech.com.
2. Select 'Invoices' at the top and go to the 'Completed' section on the left.
3. Open the invoice and select the return button on the top right of the invoice to begin the return or refund.
4. You will be presented with 2 options:
Return Items: This will return item(s) back to inventory and the customer will receive payment refund for the item(s) returned. If you return all items on the invoice it will be canceled.
Payment Refund: This will ensure the customer will receive payment refund in the original payment method. The invoice will return to outstanding and can be paid again.
5. You will be asked to confirm the item return or the payment refund on the next page. If you return all items on the invoice it will be canceled. If you return the payment on an invoice it will return to an outstanding status and you can manage it on the left of the screen on the invoices page on talech.com.